The spontaneity of Laphroaig's #OpinionsWelcome campaign is just what Scotch whisky needs.
Ahhh… the start of a new year. Exciting, huh? Time to enter into the ritual of promising to yourself (and anyone within hearing distance) that this year will be different and better and brighter than the last. You will, finally, act on these life-changing decisions you have been talking about (to anyone within hearing distance) for the past decade. Or is that just me?
To be honest, my New Year resolution was the same as usual this year, namely not to make a resolution. It doesn’t, however, stop me from having hopes for 2016. The personal ones will stay personal, but those for whisky? Well I’m happy to share them with you. Big of me, huh?
Let’s have new images: The remarkable, unsolicited Johnnie Walker ad made by a pair of German students for £90k said more in 90 seconds than the homoerotic smugness of the 11-minute Jude Law shoot for Blue Label. It will be reshot. If it isn’t, someone should be. Shot, that is.
I want shivers in my whisky ads. I want them to hit me in the gut and make me cry, or laugh. The Laphroaig Opinions Welcome ads do the latter brilliantly.
This campaign shows a profound understanding of Scotch and what it can mean. It has been thought through and, as a result, it makes the viewer respond. In other words, it has substance rather than just surface. Let 2016 bring more of this, please, from everyone.
Always chasing the wrong car: Whisky isn’t for everyone. It is strong, difficult, bold; it has a flavour or flavours (and more of them in a minute) that some people don’t like. Good. It is not vodka. It isn’t Bourbon either, despite the best attempts of various firms to convince us otherwise.
Yes, it can be mixed; yes, it can be lengthened; but ultimately Scotch is its own beast. That means that some consumers therefore will always be outwith its orbit. It cannot be all things to all people.
Fearing a prolonged downturn, however, has seen firms changing the product radically to try and lasso this new audience. This over-stretches Scotch’s credibility, and dilutes its message. A short-term approach to a long-term industry will never work.
This doesn’t mean firms should hunker down in the Scotch bunker and hope for the storm to pass. Instead, 2016 should be the year where Scotch rediscovers the reasons why people buy it. A year of returning to basic principles.
'My heart's in the Highlands, wherever I go,' wrote Robert Burns. Scotch whisky should also always be distinctly Scottish, no matter where it finds itself.
The return of flavour: Consumers buy that second bottle of a whisky because they like the taste. While advertising might make them think about Scotch, it is taste of the liquid which makes them Scotch lovers.
That means talking about flavour should be front and centre of any communication and education. Here’s hoping 2016 sees a return to that understanding.
The return of blends: ‘Hello! Anybody out there? Remember me? Remember the 90% of Scotch that’s sold around the world? Hello? The category that keeps distilleries open? Don’t wish to upset your love of malt, but it’s cold out here and I need some love as well.’
Blends have become the workers upon whose backs the glorious single malts are carried. Well, enough.
Let 2016 be the year where blends fight back. They are fascinating, and flexible; they are the product of amazing creativity, they have history, yet they are never talked about with any of the same reverence or detail that is applied to malts.
It’s not one or the other, it’s both, and the stories and the ways of telling are different. This is an opportunity.
Creative NAS thinking: NAS isn’t going away, so consumers have to live with that fact. Distillers should see this as an opportunity for creativity, a chance to educate about casks and blending, an opportunity to make phenomenal whiskies which are better than those they are replacing, or supporting.
If you cannot convince people of the positives of NAS through quality, then the issues facing Scotch become infinitely harder to overcome. Selling them solely on image will not work. Here’s hoping 2016 sees distillers not just making better NAS, but explaining what they are doing, and why.
Transparency: People want to know the details of their food, or wine, or whisky not because they are suspicious, but because they are interested. If they don’t get that information, however, then the suspicions take over.
It’s an issue which needs to be dealt with sensibly, but it needs to be addressed. Maybe 2016 will see it happening.
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A new online tool matches users’ personal flavour preferences to one of six blended whiskies.
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